You can contact our customer service team by emailing firstname.lastname@example.org.
Yes, we ship all over the world. Our products all ship from our warehouse in California, USA. Shipping costs will apply. Duties and taxes will not be applied at checkout, the customer is responsible for paying when the parcel arrives to their destination. If you have a question about a specific country, please contact our customer service team by emailing email@example.com.
It depends on where you are. Domestic orders will take 1-5 business days to arrive. Shipping to and from Alaska and Hawaii requires 3-7 business days. International deliveries can take anywhere from 4-6 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We do our best to process orders as soon as the next business day. However, during holidays or promotional periods when there's higher order volume, we may experience delays in processing your order. Once processed, orders placed with standard shipping (FedEx Smartpost) generally take 7-10 business days to arrive to the customer.
Sometimes the status of the package is not accurate so we would recommend following up with your local post office or FedEx facility to see if they still have your package. Please note all items purchased from GRC are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
We do our best to process orders as fast as possible, however, if you wish to change or cancel an order after you've submitted it, please contact our customer service team by emailing firstname.lastname@example.org and we'll do our best to find the best solution.
Our products are designed in California and made with our longstanding factory partners in China. At GRC, our obsession is creating the highest quality product that blends fashion with function at an accessible price point to our customers.
Size & Fit
You can find our size charts on each product page. If you need help determining the right fit or have questions, please contact our customer service team by emailing email@example.com.
Returns & Exchanges
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at firstname.lastname@example.org and we’ll take you through the process.
We accept returns and exchanges for up to 14 days after the item(s) have been received by the customer. Note any item(s) marked as final sale are not eligible for returns, exchanges or store credit. Shipping costs are also nonrefundable. Any item(s) eligible for return or exchange must be unworn.
Yes, please contact our customer service team by emailing email@example.com.
Refunds will be credited to the original form of payment within 5-10 business days of receipt of the returned merchandise as long as we confirm it is in its original unworn condition. Please note, shipping fees are nonrefundable. You should receive a refund notification by email as soon as it's been processed. If you have any questions please email our customer service team.
Billing & Payment
Depending on your location, a state sales tax may be assessed at checkout. If you have any questions please contact our customer service team.
On international orders, the FedEx shipping fee assessed at checkout encompasses shipping costs plus applicable duties and VAT charges. The duties and VAT charges are determined by the country of residence.
We accept most credit cards, PayPal and Apple Pay.
You can contact us through our contact page! We will be happy to assist you.